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Privacy Policy

Privacy Promise - Expats Holidays

Expats Holidays Privacy Promise. Expats Holidays believes in protecting your privacy. These are our nine promises to you:

Notice : When we collect your personal information, we'll give you timely and appropriate notice describing what personal information we're collecting, how we'll use it, and the types of third parties with whom we may share it

Choice : We'll give you choices about the ways we use and share your personal information, and we'll respect the choices you make.

Relevance : We'll collect only as much personal information as we need for specific, identified purposes, and we won't use it for other purposes without obtaining your consent.

Retention : We'll keep your personal information only as long as we need it for the purposes for which we collected it, or as permitted by law

Accuracy : We'll take appropriate steps to make sure the personal information in our records are accurate.

Access : We'll provide ways for you to access your personal information, as required by law, so you can correct inaccuracies.

Security : We'll take appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.

Sharing : Except as described in this Policy, we won't share your personal information with third parties without your consent.

Enforcement : We'll regularly review how we're meeting these privacy promises, and we'll provide an independent way to resolve complaints about our privacy practices.

Scope of this Policy
This Privacy Policy ("Policy") describes how we protect your privacy when you use our website ("Site(s)") or use our services. This Policy includes our nine Privacy Promises above and the answers to Frequently Asked Questions About Our Privacy Practices provided below. This Policy may be supplemented or amended from time to time by privacy notices ("Privacy Notice(s)") provided at the time we collect your personal information. For example, certain pages of our Sites may contain Privacy Notices providing details about the personal information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. In other cases, specific Privacy Notices may be required to comply with the privacy laws of some countries. Our Privacy Notices are part of this Policy.

Your Consent to This Policy
This Policy is part of the Terms and Conditions of Expats Holidays. To review our Terms and Conditions, click here. By using our Site or services, you are expressly agreeing to our Terms and Conditions, including the terms of this Policy.

Frequently Asked Questions About Our Privacy Practices

Who are we?
Expats Holidays is a top proficient travel agency in China which caters not only to the Chinese locals but especially for expats living in China. Our team is composed of people highly knowledgeable and experienced with the travel industry. They all speak English professionally and are devoted to providing a high level of service.

How can someone learn about our privacy practices?
This is our Privacy Policy. If you have any questions or concerns about our privacy practices, you may contact us using the “Contact Us” link on this Site. Then, please fill out the form with your question and we will assist you.

What is "personal information"?
As used in this Policy, the term "personal information" means information that identifies you personally, either alone or in combination with other information available to us.

What personal information do we collect about you?
We believe that in order to make your experience pleasing and comfortable, we must strive to anticipate your needs. There are several ways we collect your personal information when you visit our Sites or use our services.

Information You Provide
If you're filling out our Vacation Request Form or registering for our email, we'll ask for your name, address, email address, and phone number. Your information may be shared with a travel agent for services requested on your behalf. The sharing of this information to travel agencies is only used for requested services and not for any other purpose. If you provide us comments through the "Contact Us" link on our Site, we'll provide a way for you to include your contact information, but you can also choose to provide anonymous comments. Another way we try to anticipate your needs is by conducting market research. We will occasionally invite our past customers to participate in surveys or focus groups where we will ask for your opinions about your experience with us or about new services we are considering. Your participation in our market research is always on a voluntary basis.

We use your personal information
To provide your requested travel-related services; to communicate with you regarding future travel with us; to customize the content and layout of this Site to match your needs, interests, and preferences; and to learn more about the your needs and wishes to improve this Site and other aspects of our services.
If you receive an unwanted email message, you should use the "opt-out" link contained in that message to unsubscribe.

How long do we keep your personal information?
We keep your personal information for as long as we need it for the purposes for which it was collected, or to which you have consented, or as permitted by applicable law.

How do we protect your personal information?
We maintain appropriate physical, technological, and organizational safeguards to protect your personal information against loss, misuse, unauthorized access or disclosure, alteration, and destruction. For example, our data networks are protected by firewalls and intrusion-detection sensors. Only those who have a "need-to-know" are authorized to access member accounts, and only after they've been trained on our security procedures.

How do we protect your personal information?
We maintain appropriate physical, technological, and organizational safeguards to protect your personal information against loss, misuse, unauthorized access or disclosure, alteration, and destruction. For example, our data networks are protected by firewalls and intrusion-detection sensors. Only those who have a "need-to-know" are authorized to access member accounts, and only after they've been trained on our security procedures.

Although we use reasonable measures to help protect your personal information and comply with applicable data security laws, it's important that you understand that no website or database is completely secure, or "hacker proof."

How do we enforce our privacy promises?
We communicate our privacy promises to our employees and train employees handling member information on their roles and responsibilities in protecting your privacy. We regularly assess the privacy and security practices of our Site, databases, and other member-information systems to identify ways we can improve our data practices. This privacy statement covers the Site www.expatsholidays.com

What if your privacy concern is not addressed to your satisfaction?

If you have any questions or concerns about our privacy practices, you may contact us using the “Contact Us” link on this Site. Then, please fill out the form with your question and we will assist you.

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